Clause 7 of ISO 45001 focuses on support, encompassing areas such as the competence of workers, awareness and communication, and the management of documented information.
Competence
ISO 45001 emphasises the importance of competence in managing occupational health and safety. This means that organisations must ensure their employees have the knowledge, skills, and experience to perform their tasks safely.
Competence can be achieved through appropriate training, education, and practical experience. By ensuring that employees are competent, organisations can reduce the risk of accidents and injuries in the workplace.
It is also essential for organisations to regularly assess and review employee competence to identify any gaps or areas for improvement.
Awareness and Communication
All employees must be aware of occupational health and safety policies, procedures, and any hazards or risks associated with their work.
By promoting awareness and communicating effectively, organisations can ensure that employees know how to prevent workplace accidents and injuries.
Effective communication enables information to flow smoothly between different levels of the organisation, ensuring everyone is on the same page regarding health and safety matters.
Regular meetings, training, and open lines of communication help create a culture where employees feel comfortable reporting potential hazards or suggesting improvements.
Documented information
ISO standards require organisations to maintain documented information in their occupational health and safety management system. This includes policies, procedures, instructions, records, and other documents supporting the organisation’s commitment to health and safety.
By controlling documents, you can ensure that their information is accurate and consistent, which helps in decision-making, control, and avoiding confusion.
It’s also important because having records of what was said, agreed upon, or delivered can help with incident investigations or resolve disputes or misunderstandings with internal and external stakeholders.